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Please read these Terms of Service completely. This Agreement documents the legally binding terms and conditions attached to the use of the Website (www.collectivecapita.in). By accessing or using this Website, you indicate your unconditional acceptance of these Terms of Service and you are agreeing to be bound by these Terms of Service (“Terms and Conditions” or “Terms of Use”). The Terms of Service form an electronic record in terms of Information Technology Act, 2000 (“IT Act”) and We reserve the right, in our sole discretion, to update or revise these Terms and Conditions and to change, delete, discontinue, or impose conditions on any feature or aspect of Website and Services (including but not limited to Internet based services, pricing, technical support options, and other product-related policies) by any means the Company determines in its discretion to be reasonable, including posting information concerning any such change, addition, deletion, discontinuance or conditions in Website or on any Company sponsored web site. These Terms of Service contain rules, regulations, policies, terms and conditions applicable to any person who may access or use the Website, as modified and updated from time to time. You are advised to check the Terms of Service from time to time for any updates or changes that may impact you. Your continued use of the Website, following the posting of any changes to the Terms and Conditions, constitutes formal acceptance of those changes.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this Website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

The Website is operated by CoCap Solutions Pvt Ltd Private Limited (“CoCap”), a private limited company incorporated under the laws of India and its registered office at: Sy134/2&134/2/P, Flat No505, Urban Nest, Anjaiah Ngr,Gachibowli, Seri Lingampally, Hyderabad, Rangareddi, Telangana, India, 500084

1. INTERPRETATION AND DEFINITIONS

For the purposes of these Terms of Service, ‘User’, and wherever the context may require, ‘You’ (or any variation thereof), shall mean any natural or legal person (including any legal heirs, administrators or successors) who has agreed to become a user of the Website by accessing or using the Website. If you are accepting these Terms of Service and are using the Website Services (as defined below) or the Website on behalf of a company, organization, government, or other legal entity, you represent and warrant that you are authorized to do so.

Unless the context otherwise requires, “We”, “us”, “our” “CoCap” or “Company” shall mean CoCap Solutions Pvt Ltd Private Limited, its subsidiaries, licensees, affiliates, directors, officers and employees.

Please read the Terms of Service carefully before using the Website, accessing any kind of material, information or Website Services, or posting any information through the Website.

The Terms of Service shall be effective and binding upon your ‘acceptance’. ‘Acceptance’ shall mean your affirmative action of entering information as requested on the sign-up page or simply by accessing or visiting the Website. If you do not agree or are not willing to be bound by the User Agreement, please do not provide your information to CoCap, or do not seek to obtain access to, view, visit, download or otherwise use the Website (or any of its components/constituents) or any information or Website Services.

By accepting these Terms of Service, you also accept and agree to be bound by applicable policies of the CoCap including the Privacy Policy as published on the Website (“Privacy Policy”) and communicated to the Users by publication on the Website.

Subject to compliance with the Terms of Service, the Company hereby grants you a non-exclusive, limited privilege to access and use this Website. You agree to use the Website only: (a) for purposes that are permitted by the Terms of Service; and (b) in accordance with any applicable law, regulation or generally accepted practices or guidelines.

2. WEBSITE SERVICES

You acknowledge that the Website provides you an option to invest in renewable energy projects per your choice and convenience. The Website is not providing any input, advice or advertisement in this regard. The Company hereby grants you a limited, non-exclusive, non-transferable, royalty free license to use the Website for the purposes of availing the services from CoCap, collectively hereinafter referred to as “Website Services”.

You are an informed investor and You are depending on Your own judgement or have acquired third party professional or specialist advice before taking, or refraining from taking, any action on the basis of the content on the Website. You hereby concur and accept that the content on the Website does not constitute advice of any nature whatsoever including by way of investment advice – either by the Company – and shall not be relied upon by you while making investment decisions and you shall be solely responsible for any investment decisions. In no event shall the Company be liable to you for any loss or damage that may cause or arise from or in relation to these Terms of Service and/or due to use of this Website or due to investments made using this Website.

When a User uses the Website, the information shall be kept confidential by the Company. CoCap shall also maintain a record of your information with respect to the services taken /intended to be taken by you through the Website. CoCap makes great efforts to ensure that the information is correct and kept updated at all times.

CoCap maintains the status of the transactions, and the returns to be issued to You based on the data provided by the third-party service providers.

3. ELIGIBILITY

In order to use the Website or avail of the Website Services, You must agree and comply with the following conditions:

  • In order to use the website, you must be at least 18 years of age, or the legal age to form a binding contract in your jurisdiction if that age is greater than 18 years of age.. A legal guardian of a Minor may create a profile for a Minor, and must specify so at the time of registration. However, the legal guardian is responsible for everything done with that account.
  • You represent that the money you invest is from your bank account (primary holder’s bank account in case of investment account held jointly), and the same is from legitimate sources and remitted through approved banking channels;
  • You agree and acknowledge that you are prohibited from selling, trading, or otherwise transferring your Account to another party or impersonating any other person for the purposing of creating an account with the Website;
  • You agree to make an informed independent investment decision by reading the details of the renewable energy project that you are investing in, including all diligence and other financial documents made available in this regard; and
  • You agree that before investing, you shall seek independent financial planning, legal, accounting, tax or other professional advice, if required

4. REGISTRATION/ACCOUNT CREATION

You can access the Website without registration. However, in order to use various Website Services, you are required to create an account (“Account”). To create an Account, you are required to provide CoCap with the following information –

  • Name
  • E-mail address
  • Mobile number
  • Permanent Account Number (PAN)
  • Date of Birth
  • Gender
  • Nominee details

With this information, an Account will be created. We may also seek such other information from You from time-to-time to comply with all applicable laws. We may undertake a know-your-customer (KYC) verification based on the information provided by You. We may reject your application for an Account, or cancel an existing Account, for any reason, in our sole discretion. CoCap may also reject/suspend/freeze Your request to open or operate Your account on directions received from regulatory or government bodies and authorities or using its own discretion if suspicious activity is noted for the benefit of the Website.

You represent and warrant that you have all necessary rights in and to all content and data which you provide and all information which it contains and that such content shall not infringe any proprietary or intellectual property or other rights of third parties or contain any libellous, tortious or otherwise unlawful information.

A breach or violation of any term in the Terms of Service, determined in the sole discretion of CoCap, may result in an immediate termination of your Website Services available to your Account.

We may also ask you for certain financial information, including your billing address, bank account details, and/or other payment related details or other payment method data, and debit instructions or other standing instructions to process payments for the Website Services.

You shall be responsible for maintaining the confidentiality of the information of your Account(s) and are fully responsible for all activities that occur under your Account(s) and also agree to keep your login credentials safe and confidential at all times. You further agree to promptly change your login credentials and inform the Company immediately in case of any actual or suspected unauthorized use of your Account(s). The Company cannot and shall not be liable for any loss or damage arising from your failure to comply with this provision. You may be held liable for losses incurred by the Company or any other user of or visitor to the Website due to authorized or unauthorized use of your Account(s) as a result of your failure in keeping your information of Account(s) secure and confidential.

5. USER INFORMATION

You shall not host, display, upload, modify, publish, transmit, store, update or share any information that belongs to another person and to which you do not have right.

If you provide any information that is untrue, inaccurate, misleading, not current or incomplete or the Company has reasonable grounds to believe that such information is untrue, inaccurate, misleading, not current or incomplete, or not in accordance with the User Agreement, the Company reserves the right to indefinitely suspend or terminate or block your use or access to the Website in any manner whatsoever. Should any other User or Person act upon such untrue, inaccurate, not current or incomplete information provided or verified by you, the Company, and its personnel (including but not limited to its directors, officers, employees, agents, contractors and representatives) shall not be liable for any damages or losses, direct, indirect, immediate or remote, interests or claims resulting from such information to you or to any third party. You hereby agree and undertake to indemnify and to hold harmless the Company, and its personnel (including but not limited to its directors, officers, employees, agents, contractors and representatives) in accordance with the Clause 11 contained in these Terms.

The Company shall not be responsible in any manner whatsoever for the authenticity of the personal information or sensitive personal data or information supplied by the User to the Company or to any other person acting on behalf of the Company.

You are prohibited from misrepresenting your identity and agree not to represent yourself as another User or login/register using the identity of any other Person. You are responsible to maintain and promptly update the information provided while signing up or verifying or for any other purpose on the Website to ensure that the information provided by you is true, accurate, current, complete and not misleading at all times.

CoCap may use your personal data and in order to provide services to you, your personal information may be processed by or transferred or disclosed to and/or by third parties like, statutory bodies or agencies, or third-party service providers and partners etc., where necessary to enable us to provide services to You. With Your consent, your personal information and usage of the Website may be used by us in order to provide you with information, user experience and marketing materials in relation to other products and services. By entering into this Agreement, you confirm your wish for your personal information to be processed for these additional purposes. If you do not agree with these terms, we suggest you do not signup or avail any services offered by CoCap.

6. USE OF THE WEBSITE

You agree that you shall not copy, reproduce, sell, redistribute, publish, display, perform, modify, alter, transmit, license, create derivatives from, transfer or in any way exploit any part of any information, content, materials, services available from or through the Website, except that you may download the Website for your own personal, internal use and non-commercial use.

You agree that you shall not use the Website in any manner or engage in any activity that may damage, disable or impair or adversely affect the use of the Website or interfere with any other User’s use, legal rights, or enjoyment of the Website. Further, you agree not to remove any text, copyright or other proprietary notices contained in the content downloaded from the Website.

You acknowledge and agree that except for the Website Services explicitly provided, CoCap does not provide, control or endorse any third-party information, products or services in any manner whatsoever, even if such third-party information, products or services are displayed/featured on the Website.

You shall notify CoCap of any material change in your situation and/or profile and CoCap would rely on the most recent information provided by you.

You acknowledge that all investments through the CoCap Website shall be made at the sole discretion of the User and all investments shall be executed by the User only or as per the directions issued by the User.

Further, you undertake not to:

  • defame, abuse, harass, threaten or otherwise violate the legal rights of others;
  • publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
  • copy, republish, post, display, translate, transmit, reproduce or distribute any content on the Website through any medium without obtaining the necessary authorization from the Company;
  • conduct or forward surveys, contests, pyramid schemes or chain letters;
  • conduct or forward surveys, contests, pyramid schemes or chain letters;
  • upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another’s computer;
  • engage in any activity that interferes with or disrupts access to the Website (or the servers and networks which are connected to the Website);
  • attempt to gain unauthorized access to any portion or feature of the Website, any other systems or networks connected to the Website, to any of the Company’s server, or through the Website, by hacking, password mining or any other illegitimate means;
  • probe, scan or test the vulnerability of the Website or any network connected to the Website, nor breach the security or authentication measures on the Website or any network connected to the Website. You may not reverse look-up, trace or seek to trace any information on any other User, of or visitor to, the Website, to its source, or exploit the Website or information made available or offered by or through the Website, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information, other than your own information, as provided on the Website;
  • disrupt or interfere with the security of, or otherwise cause harm to, the Website, systems resources, accounts, passwords, servers or networks connected to or accessible through the Website or any affiliated or linked sites;
  • collect or store data about other Users in connection with the prohibited conduct and activities;
  • use any device or software to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person’s use of the Website;
  • use the Website or any material or content for any purpose that is unlawful or prohibited by these Terms of Service, or to solicit the performance of any illegal activity or other activity which infringes the rights of the Company or other third parties;
  • falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
  • violate any applicable laws or regulations for the time being in force within or outside India or anyone’s right to privacy or personality;
  • violate the Terms of Service contained herein or elsewhere; and
  • reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website.

7. CONSIDERATION AND PAYMENT

Information submitted or collected on the Website or pursuant to the use of the Website Services is stored in a database. Specifically, we store the username, name, e-mail address, contact number and payment information. You may update your payment information at any time by sending an email to hello@collectivecapital.in.

The mode of payment shall be such as may be decided by the Company.

8. LIMITATION OF LIABILITY

Our services, however, are provided on an ‘as is’ basis, and we make no guarantees that they will always be safe, secure or error-free, or that they will function without disruptions, delays or imperfections. To the extent permitted by law, we also DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. We do not control or direct what people and others do or say, and we are not responsible for their actions or conduct (whether online or offline) or any content that they share (including offensive, inappropriate, obscene, unlawful and other objectionable content).

We cannot predict when issues may arise with our Website Services. Accordingly, our liability shall be limited to the fullest extent permitted by applicable law, and under no circumstances shall we be liable to you for any lost profits, revenues, information or data, or consequential, special, indirect, exemplary, punitive or incidental damages arising out of or related to these Terms or Website Services, even if we have been advised of the possibility of such damages.

Additionally, you agree that you shall not dispute or hold CoCap responsible for:

  • any act that is not an obligation of CoCap under the Terms of Service;
  • any disclosures made by CoCap to any statutory body under any law;
  • rejection of your instructions by the bank, and
  • processing of instructions authenticated by your login credentials, non-availability or non-accessibility of the Website, telephone(s), or office(s) of CoCap in case of circumstances beyond CoCap’s control.

9. NO WARRANTIES

CoCap makes no warranties or representations, express or implied, on products offered through the Website. It accepts no liability for any damages or losses, however caused, in connection with the use of, or on the reliance of its product or related services.

10. OTHER DISCLAIMERS

To the fullest extent permissible pursuant to applicable law, CoCap and its third-party partners disclaim all warranties or guarantees - whether statutory, express or implied – including, but not limited to, implied warranties of merchantability, regulatory compliance, fitness for a particular purpose, and non-infringement of proprietary rights, and freedom from computer virus or other harmful code. We do not warrant that any information provided by us is accurate, complete, or useful, that our services will be operational, error free, secure, or safe, or that our services will function without disruptions, delays, or imperfections. We do not control, and are not responsible for, controlling how or when our Users use our services or the features, services, and interfaces our services provide. We are not responsible for and are not obligated to control the actions or information (including content) of our Users or other third-parties.

No advice or information – whether related to investment or otherwise – whether oral or written, obtained by you from CoCap or through the Website will create any warranty or guarantee other than those expressly stated herein.

For the purposes of this Disclaimer, you expressly acknowledge that as used in this section, the term “CoCap” includes CoCap’s officers, directors, employees, affiliates and subsidiaries. You expressly agree that use of the Website Services is at your sole risk.

All information provided through the Website is provided on an “AS IS” finest effort basis. You expressly agree that use of the Website Services is at your sole risk. The Website Services and any data, information, third party software, reference sites, services, or software made available in conjunction with or through the Website Services are provided on an “as is” and “as available,” “with all faults” basis and without warranties or representations of any kind either express or implied. CoCap and any third-party suppliers, affiliates, subsidiaries, licensors, employees, and partners do not warrant that the data, software, functions, or any other information offered on or through the app will be uninterrupted or free of errors, viruses or other harmful components and do not warrant that any of the foregoing will be corrected.

CoCap and any third-party suppliers, licensors, affiliates, subsidiaries and partners do not warrant or make any representations regarding the use or the results of the use of the Website Service in terms of correctness, accuracy, reliability, or otherwise.

You understand and agree that if you use, access, download, or otherwise obtain information, materials, or data through the Website Services, the same shall be at your own discretion and risk and that you shall be solely responsible for any damage to your property (including your computer system and/or other device) or loss of data that results from the download or use of such material or data. We do not authorize anyone to make any warranty on our behalf and you should not rely on any such statement. This section shall survive termination of this Agreement. In no event shall CoCap be liable for any incidental, consequential, or indirect damages (including, but not limited to, damages for loss of profits, business interruption, loss of programs or information, and the like) arising out of the use of or inability to use the Website Service.

You shall not solely rely on the views, representations (whether written or oral or otherwise), recommendations, opinions, reports, analysis, information or other statement made or available on the Website. In the event that you seek to make an investment pursuant to the information or recommendation available on the Website, you shall do so at your own risk, and should consider your financial situation, objectives and needs and consult with your legal, business, tax and/or other professional advisors to determine the appropriateness and consequences of such an investment. You agree that all the final decisions shall be yours and CoCap will not have any liability for consequences of such decisions.

11. INDEMNIFICATION

You agree to indemnify, save, and hold CoCap, its affiliates, employees, officers, investors, directors and partners harmless from any and all claims, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to: (i) your use or misuse of the Website/Website Services; (ii) any violation by you of this Agreement or applicable laws; or (iii) any breach of the representations, warranties, and covenants made by you herein; or (iv) any act, neglect, misconduct or fraud on your part; or (v) sharing and or disclosing the information disclosed hereunder. CoCap reserves the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify CoCap, including rights to settle, and you agree to cooperate with CoCap’s defence and settlement of these claims.

12. INTELLECTUAL PROPERTY RIGHTS

You acknowledge that all copyrights, trademarks, domain names, logos, trade dress, trade secrets, patents, and other intellectual property rights relating to our website services are owned by the Company. You may not directly or indirectly challenge the validity of the licenced marks or any registrations therefor, or work with someone else to do so, or submit any applications for the registration of such marks or any names or logos that are confusingly similar to or derived from such marks, or any variation thereof, or any translation or transliteration of such marks into any other language. If you become aware or acquire knowledge of any infringement of intellectual property rights, you shall report the same at hello@collectivecapital.in with all relevant information.

13. PRIVACY AND CONFIDENTIALITY

Your use of the Website is governed by our Privacy Policy. Please read our Privacy Policy to understand our information collection and usage practices.

You may obtain certain confidential information, including without limitation, technical, contractual, product, pricing, business related functions, activities and services, customer lists, knowledge of customer needs and preferences, business strategies, marketing strategies, methods of operation, markets and other valuable information that should reasonably be understood as confidential (“Confidential Information”). You acknowledge and agree to hold all Confidential Information in strict confidence. Title and all interests to all Confidential Information shall be vested in us. Your obligations regarding Confidential Information shall survive the termination of these Terms of Service in accordance with section 15 (Termination) below. Upon such termination, you must stop forthwith using any Confidential Information to which you may have been exposed in due course of your use of the Website. You acknowledge and agree that Users of your organization may have access to any confidential information about you on the Website and, though required to maintain confidentiality of the same under these Terms of Service, may violate such confidentiality in breach of these Terms of Service. Company shall not be held liable for breach of confidentiality by any other User or person. You agree that your obligations under this section 14 (Privacy and Confidentiality) are necessary and reasonable in order to protect our business and expressly agree that monetary damages would be inadequate to compensate for any breach of any covenant or agreement set forth herein. Accordingly, you agree and acknowledge that any such violation or threatened violation will cause irreparable harm and injury to Company and that, in addition to any other remedies that may be available, in law, equity or otherwise, Company shall be entitled to obtain injunctive relief against the threatened breach of the terms of this section or the continuation of any such breach. The restrictions in this section shall not apply to disclosure of Confidential Information by either party if and to the extent the disclosure is: (a) required by the applicable law of any jurisdiction; (b) required by any applicable securities exchange, supervisory or regulatory or governmental body to which the relevant party is subject or submits, wherever situated, whether or not the requirement for disclosure has the force of law; or (c) made to employees and representatives on a need-to-know basis, provided that such persons are required to treat such information as confidential through written agreement in terms which are no less strict than this section. This restriction shall not apply to disclosures of Confidential Information made by Company to its shareholders, directors, managers, advisors, potential investors and/or affiliates. The Company may disclose the Confidential Information to third party vendors and customers or pursuant to partnering arrangements without any restriction provided that such persons are required to treat such information as confidential through written agreement in terms which are no less strict than these Terms of Service.

14. TERMINATION

In the event it is determined by us that you have violated any of these Terms of Service, we shall have the right, at our sole discretion, to suspend your use of and prohibit access to any or all features/parts of the Website forthwith. Any such suspension or termination of access to Website may be affected by us without providing you with a prior written notice in this regard. Upon such termination of access to the Website, these Terms of Service, as applicable to you, shall be deemed to have been terminated and no refund of any payments made by you shall be required to be made by Company. You acknowledge and agree that, upon termination, you shall immediately destroy any copies made of any portion of the content contained on the Website other than User data. You acknowledge and agree that Company shall not be liable to you or any third party claiming through you, for any suspension or termination of access to Website.

These Terms of Service shall stand terminated upon your closing of your account on the Website. The rights and obligations of the Parties under this Terms of Service, which either expressly or by their nature survive the termination of these Terms of Service including but not limited to section 13 (Intellectual Property Rights), section 14 (Privacy and Confidentiality), section 12 (Indemnification), section 18 (Governing Law and Dispute Resolution), and section 15 (Termination) shall survive the termination of this Terms of Service. Except as otherwise specifically provided herein, the termination of these Terms of Service for any reason whatsoever shall be without prejudice to any rights or obligations accrued to or in respect of the parties prior to the date of termination.

15. FOREIGN JURISDICTIONS

The company makes no claims that the information on the website is suitable for use outside of the Republic of India or that it can be accessed from other locations. You do so at your own risk and are in charge of adhering to local laws if you use or access the Website from a country other than the Republic of India.

16. GENERAL PROVISIONS

Communications: You hereby expressly agree to receive communication (including transactional messages) or by way of SMS and/or e-mail or through WhatsApp to Your registered phone number of e-mail id from the CoCap, Trustee or any third party in connection with the Website Services or your registration on the Website.

You can unsubscribe/opt-out from receiving communications through SMS and e-mail anytime by visiting hello@collectivecapital.in.

Notice: All notices from the Company will be served by email to your registered email address or by general notification on the Website. You consent to the use of electronic communications in order to the electronic delivery of notices in relation to any matter under these Terms of Service. Any notice provided to the Company pursuant to the Terms of Service should be sent to hello@collectivecapital.in ], with subject line – Attention: TERMS OF SERVICE. Any other notice to provided to the Company shall be sent to the registered email address of CoCap at hello@collectivecapital.in . Notices sent to the Company shall be effective three business days after they are sent.

Assignment: You cannot assign or otherwise transfer the Terms of Service, or any rights granted hereunder to any third The Company’s rights under the Terms of Service are freely transferable by the Company to any third party without the requirement of seeking your consent. Company shall be entitled to assign their rights and obligations hereunder to any affiliate, third party or as part of any restructuring, business combination, merger or acquisition.

Severability: If, for any reason, a court of competent jurisdiction finds any provision of the Terms of Service, or any portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of the parties as reflected by that provision, and the remainder of the Terms of Service shall continue in full force and effect.

Waiver: Any failure by the Company to enforce or exercise any provision of the Terms of Service, or any related right, shall not constitute a waiver by the Company of that provision or right.

Full Agreement: These Terms of Service comprise the full and complete agreement between you and Company with respect to the use of the Website and supersedes and cancels all prior communications, understandings and agreements between you and Company, whether written or oral, expressed or implied with respect thereto.

17. GOVERNING LAWS & DISPUTE RESOLUTION

In accordance with the Information Technology Act 2000, We have appointed a grievance officer, to address any concerns or grievances that you may have. If you have any such grievances, please write to our grievance officer, Sameer Babu Shaikh at hello@collectivecapita.in and our officer will attempt to resolve your issues in a timely manner.

Compliance with the Law: The contents of this Privacy Policy are governed by the laws of India. You are not allowed to use the services of the Website if any of the terms of this Privacy Policy are not in accordance with the applicable laws of your country.

Any action, disagreement, or difference arising out of or relating to this Policy (a "Dispute") shall, in the first instance, be resolved through good faith negotiations between the parties hereto. These negotiations shall commence as soon as possible and within 15 (fifteen) days after one party has given the other party a written request for such consultation. After 15 (fifteen) days of the start of negotiations, if the parties are unable to come to an agreement, the dispute will be sent to arbitration, where it will be fully settled in line with the applicable rules with the Arbitration and Conciliation Act, 1996, as amended from time to time and rules prescribed thereunder. When any Dispute is under arbitration, except for the matters under dispute, Company and You shall continue to exercise the remaining respective rights and fulfil the remaining respective obligations under this Policy.

The arbitration shall be conducted by a sole arbitrator jointly appointed by Company and You. If parties fail to appoint an arbitrator within 30 (thirty) days after service of the notice of arbitration, such arbitrator shall be appointed in accordance with provisions of the Arbitration and Conciliation Act, 1996. The venue of arbitration shall be Hyderabad, Telangana, India.